Returning Customer
I am a returning customer
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If you already have an account with us, please login at the login form.
Your Account Has Been Created!
Congratulations! Your new account has been successfully created!
You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
A confirmation has been sent to the provided e-mail address. If you have not received it within the hour, please contact us.
Account Logout
You have been logged off your account. It is now safe to leave the computer.
Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Returns Policy
Here at annchqiwang.com, we understand that when purchasing merchandise online, returns and exchanges may occasionally be necessary to find the perfect style and fit. We have designed our return policy to be customer-friendly and accommodating. Please ensure that when returning an item, this form is filled out completely and included in your package so we can process your return or exchange correctly and promptly.
All regularly priced items may be returned or exchanged within 30 days from the date of purchase.
All items being returned must be in their original packaging and in the same unworn condition in which they were received. Please ensure that all tags remain attached, the merchandise remains unwashed, and care is taken not to stretch, damage, or misshape the fabric. Items must be free from make-up, deodorant, or other stains. Please also ensure that items are not exposed to odors such as perfume, pet odors, or cigarette smoke.
We would not send merchandise to you in that condition, and we would appreciate receiving the merchandise back with the same courtesy.
Any items received that are deemed non-returnable will be sent back to the customer, and any shipping fees incurred during this process may be charged to the original payment method on file.
It is the customer’s responsibility to pay for any return shipping fees that may be incurred.
If you are returning items, you will receive a full refund minus any original shipping fees to your original method of payment. If you choose to exchange an item, we will ship the replacement item once the return has been processed.
If you believe the item you received is damaged or defective in any way, please email us for further assistance at sale@annchqiwang.com.